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The Disputes API simplifies handling disputes and helps you resolve issues with customers’ orders more efficiently. Use it to:
  • retrieve a list of disputes;
  • view details about a specific dispute;
  • approve or challenge disputes (one challenge per dispute);
  • upload attachments (up to 5 per dispute).
The API mirrors the functionality available on Tabby Merchant Dashboard. It operates exclusively with live payments and live credentials — including testing.
A secret key is required for using the Disputes API.
Want to react to disputes in real time instead of polling? Tabby can push dispute webhooks to your endpoint when a dispute is opened, challenged, or resolved — ask the Integrations Team to enable them.
API documentation: