WooCommerce Plugin Installation

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Installation Steps

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Manual Plugin Installation

1. Go to “Plugins” in your WooCommerce admin panel
2. Click “Add new” -> “Upload plugin”
3. Choose the downloaded archive in zip format
4. Click “Install now” and click “Activate plugin”

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Configure Tabby as a Payment Method

1. Go to WooCommerce -> Settings -> Tabby API and enter the Public API Key and Secret API Key
2. Save plugin changes
3. Enable Tabby as a Payment method in WooCommerce -> Settings -> Payments, parameter “Pay in 4. No interest, no fees.”

Find below the example of Tabby API settings:

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Enable Autoupdates

1. Find Tabby in the list of installed plugins
2. Click “Enable auto updates”

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Test Your Integration

Follow the steps to verify the integration is set up properly:

1. Add any product to a cart
2. Go to your checkout page
3. Enter Tabby Test Credentials based on the country on the checkout page (important to use email and phone number for positive flow which are provided in Tabby documentation)
4. Make sure that you’ve been redirected to Tabby HPP
5. Check that you can see Tabby checkout page as in the screenshot below. You can’t proceed with the payment using the test credential - it is an expected result since you already use the Production keys
6. Click on Back to Store button, confirm cancellation and make sure that you’ve been successfully redirected back to the checkout page.

If all steps are passed successfully - you are live and customers can pay with Tabby!

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Specific settings

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”No price” snippet

It is possible to turn on non standard Tabby snippets in WooCommerce -> Settings -> Tabby API, parameter Tabby promotions theme should have :non standard specified:

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Promotions Only Mode

It is possible to set Tabby plugin for promotion purposes only: PDP / Cart snippets will be displayed, but Tabby will not be present among payment methods on Checkout.

For this setup go to WooCommerce -> Settings -> Tabby API, parameter Plugin mode and select Promo only there:

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Limitations and Known Constraints

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Multi-Currency support

In case you integrate Tabby in different countries - please, make sure that you use an automated currency converter on the checkout as Tabby requires currency to match the customer’s country depending on the shipping country.

You can use any currency switcher plugin available on the WordPress store.

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Logo size Issue

The issue is relevant for WordPress sites with WooCommerce. It is connected with the different page templates and themes using.

Because the Tabby plugin can’t control the specific theme usage at partners’ sites, you may need to modify the CSS file to have the following parameters:

max-width: 50px;
max-height: 30px;

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Feedback and Support

If you face any issues during testing, don’t hesitate to get in touch with partner@tabby.ai with the store link, issue description, and screenshots or screencasts of the observed behaviour.